Case Managers, Patient Navigators, and Patient Advocates

Case managers, patient navigators, and patient advocates play an increasingly critical role in complex health care delivery systems. Healthforce Center research focuses on this rapidly-evolving group of professionals.

Publications

Evaluation of California’s Community Paramedicine Pilot Program

Community paramedicine (CP), also known as mobile integrated health, is an innovative model of care that is being implemented throughout the...

Peer Providers Uniquely Positioned to Support Long-Term Recovery of People with Mental Health and Substance Use Disorders

According to the National Alliance on Mental Illness, one in five adults experience mental illness in a given year; yet our health care system...

Community-Based Palliative Care Leader Perspectives on Staffing, Recruitment, and Training

This qualitative descriptive study assesses perspectives of US community-based palliative care program leaders on staffing, recruitment, and...

California Peer Providers in Transitions of Care

This study explored care models and policies that enhance the utilization of peer providers in California and to identify and describe best...

Dementia-Capable Care Coordination

This study describes the program requirements, workforce competencies, and barriers for dementia capable care coordination within health plans...