Browse Publications

Survey of Nurse Employers in California, Fall 2010

This report summarizes the findings of a survey conducted in fall 2010 of general acute care hospital employers of registered nurses (RNs) in California. This survey was designed to evaluate the...

Author(s): Tim Bates, Dennis Keane, Joanne Spetz
Date: Jun. 11, 2011

The Effect of Minimum Nurse Staffing Legislation on Uncompensated Care Provided by California Hospitals

This study assesses whether California’s minimum nurse staffing legislation affected the amount of uncompensated care provided by California hospitals. Using data from California’s Office of...

Author(s): Kristin Reiter, David Harless, George Pink, Joanne Spetz, Barbara Mark
Date: Jun. 01, 2011

Northwestern Memorial Physicians Group - Clinical Career Ladder for Medical Assistants

Northwestern Memorial Physicians Group (NMPG) took the unusual step of developing a clinical career ladder for its medical assistants (MAs) in 2003, and, more recently, for its patient services...

Author(s): Lisel Blash, Susan A. Chapman, Catherine Dower
Date: May 2011

PeaceHealth’s Team Fillingame Uses Patient Activation Measure to Customize the Medical Home

PeaceHealth Medical Group received a grant to pilot a patient-centered medical home in one of its practices in Eugene, Oregon. “Team Fillingame” revised staff roles and added a part-time mental...

Author(s): Lisel Blash, Catherine Dower, Susan A. Chapman
Date: May 2011

The Pathway to Leadership: Lessons from Clinic Leadership Institute

The community health center movement that was founded in the mid-1960s has since grown into a complex system of clinics that are critical to the delivery of high quality, comprehensive health care...

Author(s): BTW Informing Change
Date: May 2011

Nurse Staffing Effects on Patient Outcomes: Safety-Net and Non-Safety-Net Hospitals

BACKGROUND: Nurse staffing has been linked to hospital patient outcomes; however, previous results were inconsistent because of variations in measures of staffing and were only rarely specific to...

Author(s): Mary Blegen, Colleen Goode, Joanne Spetz, Thomas Vaughn, Shin Hye Park
Source: Medical Care
Date: Apr. 01, 2011

UC Davis Family Practice Center—Medical Assistants Anchor Residency-based Medical Home

In response to long wait times and low patient satisfaction scores, the University of California, Davis Medical Center Department of Family and Community Practice redesigned its residency-based...

Author(s): Lisel Blash, Catherine Dower, Susan A. Chapman
Date: Apr 2011

University of Utah Community Clinics - Medical Assistant Teams Enhance Patient-Centered, Physician-Efficient Care

The University of Utah Community Clinics’ success in achieving a remarkable financial turnaround empowered the organization to innovate further in order to improve the patient experience. The...

Author(s): Lisel Blash, Catherine Dower, Susan A. Chapman
Date: Apr 2011

A Study of California Nurses Placed on Probation

The California Board of Registered Nursing (BRN) is responsible for protecting the health and safety of the public by regulating registered nurses (RNs) in the state. Nurses put on probation by the...

Author(s): Renae Waneka, Joanne Spetz, Dennis Keane
Date: Mar. 19, 2011

Hospital RN Job Satisfaction and Nurse Unions

The objective of the study was to examine whether unionization is associated with job satisfaction among RNs in the United States using nationally representative surveys of RNs. Factors that predict...

Author(s): Jean Ann Seago, Joanne Spetz, Michael Ash, Carolina Herrera, Dennis Keane
Date: Mar 2011