Meeting Overwhelming COVID-19 Testing Need in Marginalized Communities in Los Angeles County

Marginalized communities were disproportionately affected by the COVID-19 pandemic with increased cases, hospitalizations, and deaths. As the County COVID-19 testing lead, I worked to ensure equitable access to COVID-19 testing in marginalized communities across Los Angeles County.

Overcoming Financial Barriers to Medication Access with Drug Manufacturer Copay Coupon Programs

Remove barriers to medication access, improve a patient’s therapeutic outcomes by preventing under treatment, and increase overall patient care affordability by implementing KP approved drug manufacturer copay coupons electronic claims processing at KP National Specialty Pharmacy (KPNSP).

Improving Access to Behavioral Health Services: Care When You Need It

Project Goal: To improve access to behavioral health services by providing educational outreach to primary care teams and implementing consistent use of screening tools.

Meeting Patients Where They Are: The CareMore @ Home Program

Project Goal: To engage complex patients in outpatient care in the field who have high rates of inappropriate use of emergency room and inpatient facilities, but low rates of outpatient clinic care.

Integrating Care Between Behavioral Health and Outpatient Pediatrics

Project Goal: To pilot an embedded behavioral health treatment service in pediatrics that will support a patient’s ability to access mental health services in a timely and convenient manner – and ultimately lead to better mental health outcomes.

Maximizing Operating Room Availability for Trauma Patients

Project Goal: To maximize operating room (OR) space and decrease OR backlog for adult upper extremity trauma patients.

Improving Quality of Life for the Seriously Ill

Project Goal: To improve quality of life for seriously ill patients at UCSF’s Mt Zion campus.

Preparing for a Good Death Through Advanced Care Planning

Project Goal: To improve on staff and participant experience in advance care planning and to help participants plan for a "good death."

Bite To Balance: A Novel Intervention in Pediatric Obesity Care

Project Goal: To reduce pediatric obesity by creating an engaging group care model that is sustainable and outperforms national outcome measures in patient engagement and medical benefit.

Reducing ICU Length of Stay with Proactive Care Conferences

Project Goal: To improve end-of-life experience for patients who are expected to die in the Intensive Care Unit (ICU), through systematic, multi-disciplinary support, and transition from aggressive ICU care to high-quality comfort measures in the appropriate setting.