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CIN Webinar – Peer Support After Behavioral Health ED Visits
Tuesday, December 8, 2026, 12-1 PM PT
Abstract: The days after an emergency department visit for a mental health or substance use crisis are critical, yet many patients never make it to a follow-up appointment. Phone outreach after discharge often fails to reach them. Inland Empire Health Plan (IEHP) tried a different approach: meeting members in the emergency department (ED), before they leave, with someone who has been there.