Utilization of Community Health Workers in Emerging Care Coordination Models in California


Susan Chapman, Onyi Okwandu, Jennifer Schindel and Jacqueline Miller

Jan. 24, 2017

Community health workers (CHWs) and promotores de salud are playing an increasingly important role in community-based and clinical care settings. This research, supported by the Blue Shield of California Foundation, represents the culmination of the first phase of a two-part project aimed at enhancing California's readiness to integrate CHWs and promotores in the health care delivery system. This brief includes:

  • An overview of CHW/promotor definition and scope of work
  • The historical context for the emergence of these health professionals
  • A snapshot of evidence and impact
  • A discussion of state laws and policies that impact CHWs/promotores
  • Recommendations for future research, policies and training programs