Central City Community Health Center, Inc. is a federally qualified health center that relies on 340B savings to supplement our care to the uninsured and underinsured communities we serve. Unfortunately, our 340B program has never been optimized to fully realize the full benefits of the program. In 2021, we were experiencing multiple organizational barriers including lack of 340B program awareness among our staff, not capturing savings from providers we refer our patients to, and many missed opportunities that led to potentially millions of dollars being left on the table.

A multipronged program was developed to address these challenges, including a quarterly training program, 340B resources for providers/staff/patients, referral capture, and implementation of an in-house pharmacy. The immediate goal was to increase 340B revenue by at least $1 million and begin referral capture by December 2023.