Date: Thu, 02/16/2023
Patients with language barriers suffer significant health disparities, including adverse events and poor health outcomes. While remote language services can help improve language access, these modalities remain persistently underused. The objective of this study was to understand clinician experiences and challenges using dual-handset interpreter telephones and to inform recommendations for future language access interventions. SEE PUBLICATION
Author(s): Maria E. Garcia, Sunita Mutha, Anna M. Napoles, Lev Malevanchik, Mia Williams, Leah S. Karliner