Medical Scribes in Primary Care

Project Goal: To improve patient experience and provider engagement by using medical scribes to help clinicians document the patient visit. Scribes will also serve as Health Coaches to further patient education efforts.

LEAP to Improvements

Project Goal: To improve patient experience and quality of care in more than one clinic within San Mateo Medical Center using Lean principles.

Physician Assistants Putting Prevention into Practice

Project Goal: To help 50% of physician assistants practicing in primary care offices in California demonstrate a clear understanding of recommended preventive services as defined by post-testing after training by the end of 2015.

Mindfulness Training for Physicians: Can it Raise Patient Satisfaction Scores?

Project Goal: To further evaluate whether mindfulness training for our physicians can lead to a improved physician morale and focus, and higher patient satisfaction scores.

Autism Assessment Center of Excellence

Project Goal: To maximize the quality of life for Autism Spectrum Disorder children in the Inland Empire and their families by providing every child with access to a collaborative, organized, integrated and Trans-Disciplinary Assessment/Treatment resource for Autism.

Web Based Rehabilitation for the Connected Surgical Patient

Project Goal: To determine to what extent asynchronous video tools can replace in-person outpatient visits such as physical therapy following total knee replacement while lowering costs, optimizing resource allocation, and maintaining quality outcomes.

Outpatient Specialty Care Improvements

Project Goal: To provide timely and quality outpatient specialty care services to all Olive View–UCLA Medical Center patients and improve our overall customer satisfaction.

Together We Grow: Developing a New Nurse Home Visiting Program

Project Goal: To improve health, optimize child development, and strengthen resilience and self-sufficiency for high-risk families by providing public health nurse home visiting.

Designing a Learning Health Organization for Collective Impact using REACH

Project Goal: A high performing, learning health organization that successfully implements "collective impact" approaches to complex community health problems.

Development of a Patient Advisory Board in a Community Health Center

Project Goal: To develop and sustain a Patient Advisory Board by September of 2014.