Project Goal: To improve staff and patient experience of care by enhancing communication between medical assistants and providers.

Project Goal: To develop, deliver and evaluate SCC clinical team training workshops which enable practice changes promoting patient centered team care for patients with chronic health conditions. Effective clinical teams will recapture the joy of practice and be better able to provide patient-centered care to people with chronic health conditions, improving their outcomes and experience of care, and reducing cost of care.

Project Goal: To increase Primary Care Providers (PCPs) satisfaction by addressing electronic health records (EHRs) issues, practice management, team leading and personal leadership.

Project Goal: To maximize delivery of Triple Aim+1 across MemorialCare Medical Group offices by building capacity to implement the PCMH/Practice Transformation model to provide high quality health care at a reasonable cost and an enhanced patient experience leading to better health and well-being (physical, emotional, spiritual, and civic).

Project Goal: To improve patient experience and provider engagement by using medical scribes to help clinicians document the patient visit. Scribes will also serve as Health Coaches to further patient education efforts.

Project Goal: To help 50% of physician assistants practicing in primary care offices in California demonstrate a clear understanding of recommended preventive services as defined by post-testing after training by the end of 2015.

Project Goal: To further evaluate whether mindfulness training for our physicians can lead to a improved physician morale and focus, and higher patient satisfaction scores.

Project Goal: To develop and sustain a Patient Advisory Board by September of 2014.

Project Goal: To improve appropriate care & reduce decline in residents’ condition and acute hospitalization.

Project Goal: To reduce opiate overdoses in Contra Costa County by 10% by the end of 2016.