Project Goal: To provide timely and quality outpatient specialty care services to all Olive View–UCLA Medical Center patients and improve our overall customer satisfaction.

Project Goal: To reduce overall cost of care by reducing hospital readmissions while improving healthcare outcomes.

Project Goal: To improve overall efficiency of Surgery Department at Ventura County Medical Center.

Project Goal: To reduce the adjusted length of stay (LOS) to below the national average by improving care coordination, bringing the hospital into alignment with requirements of the Patient Protection and Affordable Care Act, without increasing the readmission rate.

Project Goal: To improve medical record quality and study project clinical benefit for our Medicare Advantage patients.

Project Goal: To improve hospital flow to better accommodate incoming admissions, eliminate upstream delays in the emergency department, and improve the experience for new patients waiting for beds by decreasing the time between discharge order to discharge and moving the median patient discharge time earlier in the day.

Project Goal: To decrease cycle time (check-in to check-out) in Otolaryngology clinic at Zuckerberg San Francisco General Hospital.

Project Goal: To improve the health of the members at Kaiser Permanente by screening for four (4) major illnesses at all outpatient specialty clinic visits at the South Bay Medical Center.

Project Goal: To improve receipt of whole person wrap-around services and therefore the quality of life of people with epilepsy in western Los Angeles county by increasing knowledge of epilepsy, referrals to Westside Regional Center, and offer of epilepsy-specific services.

Project Goal: To reduce inpatient readmissions for high-risk members at Fresno Community Regional Medical Center by implementing face to face registered nurse/social worker case management to bridge transitions of care.