Case Managers, Patient Navigators, and Patient Advocates

Case managers, patient navigators, and patient advocates play an increasingly critical role in complex health care delivery systems. Healthforce Center research focuses on this rapidly-evolving group of professionals.

Publications

Evaluation of California’s Community Paramedicine Pilot Program

Community paramedicine, also known as mobile integrated health, is an innovative model of care that is being implemented throughout the United...

CIN Connections, Summer 2019: Leadership for Continuous Change and Improvement

With rising costs, increasing burnout, and a rapidly changing environment, health care leaders may feel like they’re facing an uphill battle.

Introduction to Special Issue: The Workforce for Seriously Ill Older Adults in the Community

In May 2018, 40 leaders and scholars from universities, delivery organizations, professional associations, advocacy groups, government agencies,...

Fundamental Concepts for Managing Risk and Understanding the Total Cost of Care

This resource is designed to serve as a primer for anyone interested in gaining a better understanding of health payment models in California and...

Peer Providers Uniquely Positioned to Support Long-Term Recovery of People with Mental Health and Substance Use Disorders

According to the National Alliance on Mental Illness, one in five adults experience mental illness in a given year; yet our health care system...