Case Managers, Patient Navigators, and Patient Advocates

Case managers, patient navigators, and patient advocates play an increasingly critical role in complex health care delivery systems. Healthforce Center research focuses on this rapidly-evolving group of professionals.

Publications

Evaluation of California’s Community Paramedicine Pilot Program

Community paramedicine (CP), also known as mobile integrated health, is an innovative model of care that is being implemented throughout the...

Dementia-Capable Care Coordination

This study describes the program requirements, workforce competencies, and barriers for dementia capable care coordination within health plans...

Review of Recent Literature on Peer Support Providers

This report updates a literature review on peer support providers prepared in 2015.

New Roles for Medical Assistants in Innovative Primary Care Practices

This publication, which is part of a special issue for the journal Health Services Research on the evolving US health care workforce, ...

Remote Monitoring Technologies in Long-Term Care: Implications for Care Team Organization and Training

There is a widely accepted observation that the current health care delivery model in the U.S was not developed to manage care needs associated...