Seven Lessons on Cultivating Connections and Staff Engagement

By Renae Waneka, Senior Manager, People & Programs at Healthforce Center

With September comes a return to classes at UC San Francisco, and a new cycle of learning begins. Healthforce Center uses a dashboard of metrics to support and evaluate its internal learning and development. This year, I expected our staff engagement scores to be negatively affected by the difficulties of life during a pandemic. But the scores were so high I was astonished. Learning can come with happy surprises!

A Road Map for CIN in 2020-21

The California Improvement Network (CIN) is a learning and action network that aims to advance the Quadruple Aim by identifying and spreading better ideas for care delivery. The network is fueled by the energy and innovations of its partner and member organizations. CIN is a project of the California Health Care Foundation and managed by Healthforce Center at UCSF.